Privacy Policy

Given the new regulations on the protection of personal data introduced by EU Regulation 2016/679, which is the basis of the legislation on the processing and protection of personal data for EU Member States and which are applicable from 25 May 2018, we wish to reconfirm our commitment to the transparency and legality we operate with the personal data you entrust to us.

For this purpose, we inform you:

WHO WE ARE

Our identification data is as follows: Lisbon Airport Transfers, e-mail: info@lisbon-airport-transfers.com

WHAT ARE PERSONAL DATA?

“Personal Information” refers to unique individual information about an identified or identifiable individual (“the data subject”) relating to name, email and telephone number, location data, an online identifier, or to one or more specific items of its physical, physiological, genetic, psychological, economic, cultural or social identities.

Every time we request your personal information, we will explain the purpose for which we need it, where we keep your data and who has access to it. Of course, we inform you that whenever you want, we give you the information we hold about you and of course we will delete them if you request it.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT THEM

We collect personal data to be able to respond successfully to your requests. Provide directly some of these data, for example, when you write a message through your contact form or indirectly by identifying your IP address. We do not use your IP address to identify you, but we inform you that it is stored when you access our site – mainly for security reasons. You have the right to request deleting the IP!

Depending on the interactions you have with our site, the personal data we collect is the following:

  • First name & Last name – for identification;
  • Email address – for communication;
  • Country & City – for identification;
  • Phone or/and Mobile number – for communication;
  • Subject – for communicating the topic of interest;
  • Category & Priority – for communication the topic of interest and priority;
  • Message / Comments – Information Field where you can insert your question or request ;
  • Transfer Details (Dates/Times/Places/Passengers/Flights/Accommodation Address) – for booking;

The personal data requested at the time of sending the message are used ONLY to contact you and respond to your request.

INVOLUNTARY DATA WHEN INTERACTING WITH OUR WEBSITE:

IP Address– When you visit our site, the IP address is registered. However, we DO NOT use your IP address to identify you or to be used for other purposes.

Operating system, browser, browsing activity, and other information about how you interact with the site. We can collect this information by using cookies or other similar technologies.

COOKIE-URI

We only use cookies for statistics, cookies that can be disabled directly from your browser. Statistical cookies help site owners understand how visitors interact with sites by collecting and reporting information anonymously. The service providers we collaborate with to measure site traffic are Google Analytics, and below are the cookies we use:

  • Google Analytics – for trafic statitics;
  • Website Chat – for communication;
  • Double Click – Doubleclick cookies are used to provide relevant ads. For more information about DoubleClick cookies and how to control them visit. http://www.google.com/intl/en/privacypolicy.html
  • PHPSESSID – No personal information is stored in this cookie. For example : To store a simple message when a form is submitted that can be displayed on a different page.

WHAT IS THE LEGAL BASIS FOR PROCESSING THESE DATA?

The data you provide voluntarily (name, surname, phone number, email address) – the legal basis is to provide answers to the person’s request or to conclude a contract (Article 6 (1) b and c of Regulation (EU) 679/2016).

We use the data to issue your tax invoice, if applicable.

Regarding the data we automatically collect by using cookies or other similar technologies, the basis for processing is consent. Once you have accessed the site, and choosing the YES/ Apply option, you validly consent to the processing.

WHAT IS THE PURPOSE OF COLLECTING DATA AND HOW WE USE YOUR PERSONAL INFORMATION

You can opt for the data we collect. When you are asked to provide personal data, you have the right to refuse. If you choose not to provide data that is necessary to provide a service or to communicate with us, you may not be able to obtain the information you want (for example, by sending information you can place an order on the site).

  • Name and surname
How do we use your first and last name?Why?
Contact with youYou need to provide us some personal data in order to start communicating for a contract.
Detecting and Preventing FraudTo prevent the use of your data by other users, we need to send you emails in order to confirm your identity.
  • Phone, laptop or tablet information and how you use the site

The information you provide us when you browse our site, including the IP address and device type.

How we use information about your phone, laptop or tablet, and how you use the siteWhy?
We improve your experience on the site, giving you the version best suited to your device.Providing the best browsing experience on the site.
Protect the sitePTo prevent and detect frauds against you or our site. In order to ensure the confidentiality of the data.

You are not required to provide us with any of the above information, but if you do not, you may not be able to enjoy the full browsing experience on our site.

RETENTION PERIOD OF DATA.

We store your personal data only for the time it takes for us to accomplish your goals, but only until you decide to request that this cease. If we have issued an invoice, your data will be stored for 10 years, according to the law.

WHO DO WE SHARE WITH?

We will not disclose your personal data to third parties to be used for marketing purposes without your consent.

However, we may disclose your information to the following entities:

Service providers. We can disclose your information to other companies that provide us with services and act as empowered persons, such as the company that maintains the website, the company that stores the website on the server, etc.

These entities have a limited capacity to use your information for purposes other than providing us with services.

In addition to the disclosures described in this Privacy Policy, we may transmit the information to third parties that you consent to or request to make such disclosure.

ALSO, BY ENTERING OUR WEBSITE, IT IS POSSIBLE TO ACCESS ADVERTISING SPACES PROVIDED BY GOOGLE ADSENSE OR OTHER ONLINE ADVERTISING COMPANIES.

You can choose to turn off personalized advertisements offered by Google by following the steps outlined on https://support.google.com/accounts/answer/2662922#stop_goog_p13n.

We will share personal data only to comply with any legal request from the Romanian or European authorities, at their express request, for purposes of national security, law enforcement, stopping criminal activities, etc.

WHAT RIGHTS DO YOU HAVE AS THE TARGET PERSON?

The protection of individuals in regards to the processing of personal data is a fundamental right. Article 8 (1) of the Charter of Fundamental Rights of the European Union (“the Charter”) and Article 16 (1) of the Treaty on the Functioning of the European Union (TFEU) provide the right of every person to the protection of personal data.

Rights of individuals concerning the protection of individuals in regards with the processing of personal data and the free movement of such data: the right to information and access; the right to interfere with data; the right to rectification; the right to delete data; the right to restrict the processing; the right to data portability; the right of opposition and the automated decision-making process, including the creation of profiles; the right to file a complaint with the supervisory authority (www.dataprotection.ro).

CONTACT

If:

  • you want to know more about the information on this page,
  • you want to stop using the information we have about you,
  • you want to exercise any of the rights listed above,
  • or if you have a complaint against us.

Please write to us at : info@lisbon-airport-transfers.com. You may at any time and without justification oppose the processing of your personal data by sending to Alicante Transfers  an address dated and signed by you, through which you request this thing.

The Lisbon Airport Transfers Team